Good communications is critical in pensions. It’s not just a nice to have and increasing DB trustees are reviewing investment advisers where it is poor.
Trustees need clear reporting from their investment advisers to meet their scheme's needs, says Donny Hay
Effective communication is said to be the most important of life skills. Sound communication creates understanding, while also building confidence and trust - the basis of any successful relationship. However, it seems that quarterly investment reporting has not really been on top of the agenda for most investment advisers.